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Business Email and Technology Etiquette

Style and Substance

  • Don't be an inefficient business email communicator.
    Customer Service Issues | Style and Substance

    Inefficient Email Communicators

    Hours Updated:November 15, 2024

    Read More... Inefficient Email CommunicatorsContinue

  • Be a professional and use proper case in business emails.
    Essentials | Formatting

    All Lower Case Preferred Over ALL CAPS?

    Hours Updated:January 5, 2024

    Read More... All Lower Case Preferred Over ALL CAPS?Continue

  • Always respond in business emails with courtesy.
    Common Courtesy | Style and Substance

    Business Email: When the Bee Stings Give Them Honey

    Hours Updated:February 4, 2022

    Read More... Business Email: When the Bee Stings Give Them HoneyContinue

  • Don't hide your business identity on forums and blogs.
    Essentials | Style and Substance

    Forums & Blogs Not the Place to be Incognito

    Hours Updated:April 15, 2025

    Read More... Forums & Blogs Not the Place to be IncognitoContinue

  • Why empathy in business emails matters.
    Common Courtesy | Style and Substance

    Business Email & Empathy

    Hours Updated:November 5, 2021

    Read More... Business Email & EmpathyContinue

  • Are your business emails taken seriously?
    Essentials | Style and Substance

    How to NOT Be Taken Seriously

    Hours Updated:April 6, 2023

    Read More... How to NOT Be Taken SeriouslyContinue

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