Too busy to type a Hello or Hi? Do you think that it isn’t necessary to include a brief greeting at the beginning of your business e-mails?
Then, know that you may be coming off as terse or being perceived as bossy. The little effort it takes to type a Hey, John!, Hi, Jane: or a Hello, Dr. Jones: can make all the difference in the world in setting the tone of your e-mail. It is well worth your time to type those 10-15 extra characters!
When you call folks on the phone, you don’t just start babbling without brief intro do you? If you do, then those you are calling probably cringe when they hear your voice. Same goes for e-mail. People prefer to communicate with those who reflect basic courtesies and present themselves in a friendly manner.
Business is all about relationships; people do business with people. How can you expect to build upon those relationships or start new partnerships if you are unwilling to type a simple courteous greeting? It takes very little effort and is so important to setting the tone and level of formality (respect) dictated by your relationship with the person on the other side.
Tiny little courtesies, such as including a greeting with every e-mail instead of just blurting out your comments, demands or questions, will go a long way to being perceived as someone who is a pleasure to communicate with and with whom long term relationships can depend upon.
You don’t want folks cringing when they see your name in their inbox do you?