A Site Visitor Writes:
I forwarded a certain photograph to a group of people I work with inside and outside my firm. One of the people on the email list replied to the whole list (whom she did not know) that the photo was a fake. She also stated that “she always checked on the accuracy of things before she forwarded.” This went out to all the other people on my list.
I was not upset that the photo was not authentic. I was a little miffed that she sent to out to my list. But what I felt was really rude was her comment that “she always checked out her emails for accuracy before forwarding”. So, one would assume that I did not do a good job at these things or I would have done the same. I felt that her comment was really rude. What do you think? Lack of netiquette?
Seems one of the folks you sent to is an informed Netizen! The first question I thought of is why you are sending this stuff on business time? But we’ll save that for another day (or you can view my previous posts about using company time to send non-business related e-mails.)
If you had everyone’s email address displayed all she did what hit Reply to All. Which if she did anything wrong — it was that. She should have just replied to you and let you know so that you could sent out a corrective notice. (But if you had used the BCc field this situation could have been avoided.)
Don’t we all get enough junk email without having those who are uninformed (or don’t make the effort to be informed) sending more junk through the pipeline? When you forwarding things, don’t you want folks to trust that what you are sending is legitimate?
Take your ego out of the picture for minute.
Mistakes fail in their mission of helping the person who blames them on the other fellow.
~ Henry Haskins
There are two things to address here…
- If you do not want others on your list to know or respond to those listed, put the email addresses in the BCc: field. This is your effort to make!
- If you had checked that photo out first, you probably would not have proceeded to send out an inaccurate email as though it was valid and true. Would you?
Basics of Email Etiquette
Email Etiquette dictates you do not forward anything that lands in your inbox without verifying its authenticity. With just a click or two you can verify pretty much anything online at any of the various websites that point out these urban legends, one of which is Hoax-Slayer.
Not taking the time to vet this email before sending it on it’s way, was a choice. You certainly cannot get too upset when someone who does make these efforts points that out to you.
I bet that I am not providing the response you were seeking. I believe your friend did you a favor — baptism by fire so to speak. Look at it this way — you learned something new and now know how to not make the same mistake.
In your case, what I would do, is rather than look at the person as rude, why not send her a short “thank you” with your humble apologies. You now know to check things out (and use the BCc: field) before reactively forwarding.
Another article for you to check out: 5 Rules of Forwarding E-mail.
We all still have things to learn online. I learn something new almost every day and I’ve been online for over 20 years now. There is nothing wrong with that – that is what makes online so exhilarating!
All men make mistakes, but only wise men learn from their mistakes.
~ Winston Churchill
Have a question you want to ask — let me know and I’ll include it on my site (anonymously of course!).