Do you get undeliverable e-mail returns or bounce-backs and are unsure what they would mean. You are not alone! I get asked about this quite often so I thought I would share with you information on how to decipher undeliverable and returned … [Read more...]
Business Email Away Message Etiquette
It's summer and everyone is making their vacation plans! (What's a vacation?) Almost every day I receive notices from partners and providers of their availability or unavailability. Email autoresponders, also known as automatic replies or … [Read more...]
“Out of Office” Auto-spam
The problem with "Out of Office" autoresponder messages is they are not selective. They go out to everyone who e-mails you -- including every site/service you have made the choice to subscribe to -- whether your status affects them or not. I've … [Read more...]
Business E-mail Response Time
What is the rule for how fast you should be responding to your business e-mails? The short answer: As soon as you can. The long answer: It is obvious that some e-mails will be more important to you than others. It also is clear that we only have … [Read more...]
Top 5 E-mail Away Message Basics
When using away messages, especially for business, there are several things you need to consider and follow through upon so that they are useful as intended and not a nuisance: Most importantly, if your e-mail address is subscribed to any … [Read more...]