When completing a contact form or when sending an email inquiry, never underestimate the power of perception! The words you use, how you choose to use them and your underlying tone can make a huge difference in how the other side views your … [Read more...]
Business Emails and Merry Christmas!
December 25th became an official Federal holiday in 1870 when it was signed into law by President Ulysses S. Grant. Americans have been officially "Merry Christmasing" for 149 years. I decided to try and do some digging to find out if "Merry … [Read more...]
Email: Men vs. Women
With all the stereotyping going on pretty much on a daily basis, I caught myself thinking about an interview that I had about men, women and email etiquette. Back in the day, yeah -- way back in the day, I was on Fox News discussing Email … [Read more...]
Email Etiquette and Failing Businesses
There are those that believe email etiquette it is a choice. Something that can be disregarded. Ironically and perhaps coincidentally these are the same folks that tend to be the ones who gripe and complain that their businesses are not doing well. … [Read more...]
If You Wouldn’t Do It on Business Letterhead …
Then don't do it in a business e-mail! I do print and radio interviews all the time. These requests increase when an e-mail faux pas hits the mainstream media due to someone messing up at work or causing trouble by doing something with e-mail … [Read more...]
What Does Your E-mail Address Say About You?
Part of running a business is building your brand. Your brand is what will be the recognizable impression of what your business offers, is about and stands for. Branding Baby! Branding goes far beyond just making sure that you have a cool … [Read more...]
How to Write Succinct, Efficient and Effective Emails
Your business e-mails are not the venue for rambling random unorganized questions or your latest overly wordy sales pitch or manifesto. In business time is money and efficiency matters. Study after study proves out that long e-mails do not get … [Read more...]