A site visitor writes... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit:I sent an email requesting … [Read more...]
Business Email and Spelling Names Correctly
Every so often I am asked for advice on how to handle the incorrect spelling of names. Most prefer that their names are be spelled correctly, but are not sure how to breach the topic. Then there are those who are … [Read more...]
Style and Tone Matter Even More During Hard Times
Especially now. A little story to share with you today... Some believe it is business as usual. Maybe they are not impacted by the shutdowns or lack of income -- and hope for the future. Could be they are … [Read more...]
Email Informality and Mistakes in Judgment
How we handle email errors, whether they be in judgment or oversights once we discover they have been made, is what separates the professionals from the rest. For business email in particular, the biggest mistake … [Read more...]
Cultural Business Email Etiquette?
A site visitor was curious and pondered: I belong to a global organization. Is there a source that gives cultural guidelines for sending emails to team members (or customers) of different elasticities and … [Read more...]
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