Ever wonder if your marketing e-mails are being misidentified as Junk? The top three most frequently triggered “red flags” were e-mails containing images with little to no text, a “from” name that isn’t real and messages that are 60 percent or … [Read more...]
Business E-mail and Emphasis
I receive on average 8-10 e-mail each week asking if bolding or changing font color to red is the same a yelling or screaming. Is it the same as using all caps? It can be. Most who ask me these questions are trying to interpret what the person … [Read more...]
Business E-mail Bullies
A site visitor writes: Could you please evaluate this message. The person that sends this states it means nothing to have the ???, !!! and cap letters, but he continues to do it. John: Please send the updated spreadsheet for this … [Read more...]
Do You Get E-mails that are Shooting Blanks?
A site visitor writes: "What does it mean when someone replies to your email with a blank message (i.e., empty message box; no message text, not even your original message)?" Hmmm... could be several reasons. If the e-mail is from someone you … [Read more...]
Address Blocks in E-mail?
A site visitor writes:What is the proper etiquette for an address block in an e-mail? My boss is rather electronically illiterate and would like all letters sent by e-mail to have a formal address block at the top. My coworkers and I feel this wastes … [Read more...]