misunderstandings

Business Email Sarcasm

Style and Substance

Avoid Sarcasm in Business Email

Updated:April 23, 2025

Quick tips to write effective business emails.

Essentials | Style and Substance

How to Write Succinct, Efficient, and Effective Business Emails

Updated:November 15, 2024

Business email and using emojis.

In the Office | Style and Substance

Should You Use Emojis in Business Email?

Updated:April 23, 2025

When quotation marks are snarky...

Formatting | Q and A

Careful: Quotation Marks Can Be Snarky

Updated:October 22, 2021

When you ask for advise, be courteous when you receive a response you may not like.

Common Courtesy | Essentials | Style and Substance

Don’t Overreact Based on Assumptions

Updated:July 23, 2021