Daily e-mails pour in about what to do in regard to situations involving work related e-mail. Many times these problems could have been avoided if folks just used some common sense and discretion in how they chose to use their employer's … [Read more...]
Business E-mail Response Time
What is the rule for how fast you should be responding to your business e-mails? The short answer: As soon as you can. The long answer: It is obvious that some e-mails will be more important to you than others. It also is clear that we only have … [Read more...]
Good Communications and Black Coffee
"Good communication is as stimulating as black coffee, and just as hard to sleep after."~ Anne Morrow Lindbergh Don't you agree? I receive e-mails every day from various business onliners. Some are more experienced online than others -- that's … [Read more...]
Arrogant Auto-responders?
A site visitor wrote... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit: I sent an email requesting information for an article. I received, … [Read more...]
Business Website Etiquette
Yes, there are Etiquette considerations when it comes to Websites. From what business site owners should consider from a courtesy and design point of view to what site visitors need to consider before they click the contact link and start typing … [Read more...]
Asking for Help Via E-mail
Technology can frustrate even the most experienced of us. Whether it be website issues, partner inquiries, order concerns or follow-ups, when you are asking someone to be of help via e-mail or a Web form, it is best you do so in a humble way with … [Read more...]