In a recent conversation with one of my clients, they mentioned that they felt the use of the BCc: field was not polite. They went on to say they thought that those who use BCc: were "downright sneaky". This … [Read more...]
Adding Emphasis is Business Emails and Communications
Has this ever happened to you? You check your email and there awaits an email with select text typed in all caps. Parts of the text are also in the color red. Others bolded. Why are they so upset? What did I … [Read more...]
Respect Your Business Contact’s Time
How you email will provide a window into how you run your business. A successful business includes a healthy does of efficiency. Efficiency is critical to growing and nurturing relationships and new opportunities. … [Read more...]
Business Email Etiquette and Technology Tips for 2020
Resolutions abound at this time of year. In this case I prefer to call them tips. We aren't really resolving to do anything, we just need a little nudge on what we can do better. Who isn't interested in tips … [Read more...]
Business Email Signature File Best Practices
Signature files have been around since, well, before most current Netizens were even aware that email existed. Before the Web, folks generally had basic contact info and included their favorite quote to show their … [Read more...]
No Opening Greeting or Courtesy Closing?
Without a nice greeting (Hello, Hi, G'Day, Hey) at the beginning of your business email, you risk your email being perceived as demanding or terse. When you call someone on the phone, you don't just start … [Read more...]
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