Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. … [Read more...]
Should You Use Emojis in Business Email?
Is there a place for emojis in business emails? Recently I have received several email requests for further clarification. Much of this is due to many companies increasingly using emojis in their mailings. … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to … [Read more...]
Top Business Email Etiquette Do’s and Don’ts
I've got a bunch of content on this site. I've written, tweaked, added, deleted consistently for almost two decades. Most site visitors come to this site looking for specific topics. They run a search and in … [Read more...]
Perceptions and Your Business Email Style
Do not kid yourself... We do it off-line when we meet someone new or see a person walking down the street. Perceptions are made and are a natural reaction to what we see, feel and hear. How you communicate … [Read more...]
Dr., Mr., Ms., Mrs., First Name, Last Name
This is one of the topics I am asked about on a regular basis. How do you address contacts when emailing them for the first time? Business Addressing Etiquette When you don't know them at all or very … [Read more...]
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