Technology can frustrate even the most experienced of us. Whether it be website issues, partner inquiries, order concerns or follow-ups, when you are asking someone to be of help via e-mail or a Web form, it is best you do so in a humble way with added courtesy. By not making the extra effort to […]
A site visitor writes: I actually just wanted to make a suggestion for the folks who use caps lock because they can’t use the shift key: just leave your whole message in lowercase. It may look a little “casual,” but most people will still prefer it over all caps. Just a thought. I can’t believe […]
How you email does in fact reflect on how you run your business. Part of growing and nurturing relationships, partnerships and new opportunities is to show, by your actions, that you do in fact respect and understand the value of the time of those who you communicate with.
When you are contacting other site owners on business related topics — it behooves you to use the shift key and have a well thought out, courteous and professional offer!
Often I am asked whether you should send an e-mail reply that just has a simple “Thank You!.” You could say that to be a waste of time or that you are creating an unnecessary e-mail being added to a recipients inbox. I have to wonder what type of society we live in where we […]
Typing in all lower case in your business communications looks amateurish and reflects a possible lack of education and professionalism. This topic was previously debated on an earlier post about typing in all lower case. Some are of the opinion it is O.K. and that to look “with it” we should mimic the same rather […]