Okay, first let's look at the formal definition of "ignore:" ig-nore To refuse to pay attention to; disregard. The definition in of itself does not indicate that the ignoring is personal. In most cases, if it is any consolation, your email … [Read more...]
Business E-mail: Thank You; You’re Welcome
With business e-mail, do you thank a contact or associate for sending you a thank you e-mail? Believe it or not many folks have relay to me that they are so pleasantly surprised to get a "thank you" that they want to thank the sender for actually … [Read more...]
Should I Ask for a Reply?
If someone expects a reply to an e-mail, should it be stated in the e-mail?? And, what about a general e-mail that has been addressed to a large group for informational purposes -- do these e-mails require a reply?? Or what if you don't want a reply … [Read more...]
E-mailing on Company Time
It Should Go Without Saying... But yep, I have to say it. When it comes to e-mail activities while on the job, using company equipment and connectivity, your time on the job should not be spent dilly-dallying on socials or websites. Nor should … [Read more...]
Lightening Fast E-mail Reply Expectations
Many believe that e-mail is instantaneous. Depending on the current network status many times e-mail is pretty darned quick. But there will be times, due to network traffic or geographic issues that will cause e-mail to take longer, sometimes … [Read more...]
Email Received in Error?
What if you receive an email that you believe was not intended for you? Should you reply asking the Sender if they meant to Cc: you in the email? Does it make a difference if you were erroneously added to the Cc: field vs. the To: field? In this … [Read more...]
Arrogant Auto-responders?
A site visitor wrote... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit: I sent an email requesting information for an article. I received, … [Read more...]