Do you expect those you email to stop everything and respond -- like now? Are you one of those folks who after you send an email, if a response is not in your inbox within 10 minutes, you pickup the phone and ask … [Read more...]
What to do When Emails are Sent in Error
What if you receive an email that you believe was not intended for you? Should you reply asking the sender if they meant to send or Cc: you in the email? On the other hand, what if you just discovered you … [Read more...]
Arrogant Auto-replies?
A site visitor writes... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit:I sent an email requesting … [Read more...]
Who Should You To: or Cc: in Business Email?
Have you ever wondered when to use the To: field versus the Cc: field in you business email communications? As with most things email etiquette your discretion comes into play. I know -- I use that "d" word a … [Read more...]
Business Email: Thank You; You’re Welcome
In your day-to-day business email communications, do you send emails that just say "Thank You!"? When you receive a thank you email, are you then required to respond with "You're welcome!"? Why are these … [Read more...]