What if you receive an email that you believe was not intended for you? Should you reply asking the sender if they meant to send or Cc: you in the email? On the other hand, what if you just discovered you … [Read more...]
Arrogant Auto-replies?
A site visitor writes... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit:I sent an email requesting … [Read more...]
Who Should You To: or Cc: in Business Email?
Have you ever wondered when to use the To: field versus the Cc: field in you business email communications? As with most things email etiquette your discretion comes into play. I know -- I use that "d" word a … [Read more...]
Business Email: Thank You; You’re Welcome
In your day-to-day business email communications, do you send emails that just say "Thank You!"? When you receive a thank you email, are you then required to respond with "You're welcome!"? Why are these … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to … [Read more...]
Professionals Do Not Forward Emails Without Comment
Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is … [Read more...]