Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important than … [Read more...]
How Fast Should You Respond or Expect a Response to Business Emails?
Realistic Expectations Many believe that email is instantaneous. Depending on the current network status many times email is pretty darned quick. But there will be times, due to network traffic or geographic issues that will cause email to take … [Read more...]
Email Follow-Up Subject: Field Attention Getters
You've been communicating with an associate or coworker and need a response. You send a follow-up but -- crickets. This is a situation that we all have to struggle with on a pretty regular basis. Getting Non-Responders Attention The best … [Read more...]
Are Your Business Emails Being Ignored?
Okay, first let's look at the formal definition of "ignore:" ig-nore To refuse to pay attention to; disregard. The definition in of itself does not indicate that the ignoring is personal. In most cases, if it is any consolation, your email … [Read more...]
Business E-mail: Thank You; You’re Welcome
With business e-mail, do you thank a contact or associate for sending you a thank you e-mail? Believe it or not many folks have relay to me that they are so pleasantly surprised to get a "thank you" that they want to thank the sender for actually … [Read more...]