Many believe that e-mail is instantaneous. Depending on the current network status many times e-mail is pretty darned quick. But there will be times, due to network traffic or geographic issues that will cause e-mail to take longer, sometimes several hours or more to get to the other side. Regardless of how speedy that e-mail […]
How often have you wondered how you can save time with your business e-mail communications? Every day, right? We never seem to have enough time to accomplish everything we need to. With each passing day it seems more e-mails land in our inbox. Emails that require our time to review and then properly respond to. […]
Do you “need” Business E-mail Etiquette? What a question!? Of course you do if you want to be taken seriously and succeed in using technology to your advantage! I received an e-mail today from a site visitor who felt there was no need for formal Business E-mail Etiquette — “we have enough rules and guidelines […]
What is the rule for how fast you should be responding to your business e-mails? The short answer: As soon as you can. The long answer: It is obvious that some e-mails will be more important to you than others. It also is clear that we only have so much time in a day and […]
Are you tardy in your responses to incoming e-mail? Do you feel overwhelmed with too many e-mails? With business e-mail not replying quickly can cause you to be perceived as lacking customer service. Proper handling of your business e-mail activities is a competitive skill. A skill that will most certainly win over customers who are hungry for attentive and responsive customer service.
Do you need a response to a previous e-mail and want to do a follow-up but are unsure how to make a point that you really really need a response? First, if you are frustrated due to a lack of response consider whether picking up the phone and actually having a person-to-person discussion may be […]