rude emails

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  Customer Service Issues | Style and Substance

  Manners During Support Chats

  Updated:September 15, 2023
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  Common Courtesy | Essentials | Style and Substance

  Don’t Fall for the Email Terse Trap

  Updated:November 8, 2024
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  In the Office | Style and Substance

  Office Email “Gunfights”

  Updated:April 29, 2022
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  Common Courtesy

  Email + Assumptions = Not good.

  Updated:April 8, 2022
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  Common Courtesy | Style and Substance

  Business Email: When the Bee Stings Give Them Honey

  Updated:February 4, 2022
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  Common Courtesy | Style and Substance

  Business Email & Empathy

  Updated:November 5, 2021