rude emails

Why you should avoid being terse in business emails.

Common Courtesy | Essentials | Style and Substance

Don’t Fall for the Email Terse Trap

Updated:November 8, 2024

Business email "gunfights."

In the Office | Style and Substance

Office Email “Gunfights”

Updated:April 29, 2022

Don't make assumptions -- always ask first.

Common Courtesy

Email + Assumptions = Not good.

Updated:April 8, 2022

Always respond in business emails with courtesy.

Common Courtesy | Style and Substance

Business Email: When the Bee Stings Give Them Honey

Updated:February 4, 2022

Why empathy in business emails matters.

Common Courtesy | Style and Substance

Business Email & Empathy

Updated:November 5, 2021

Business Email Words and Tone Matter

Essentials | Style and Substance

Tone is Everything in Business Email

Updated:April 23, 2025