We can't live without our email. And to think a mere 23 years ago when I was all excited about CompuServe and opened my little Internet Studio on the IL/WI border, everyone thought I was nuts! We want it now! Fast forward and we want … [Read more...]
Do You Get Blank Emails?
A site visitor writes: What does it mean when someone replies to your email with a blank message (i.e., empty message box; no message text, not even your original message)? There were no attachments from them, nor a return receipt function from me. … [Read more...]
How should I perceive large font use in e-mail?
A site visitor inquires: Does the font size matter in an e-mail? What I mean is if your font is large does it also mean that the person is yelling or screaming at you? I have a coworker who does this and am not sure how to take it... We have to … [Read more...]
Is Unasked for Email Always Spam?
A site visitor was curious and pondered: I am organizing a green event in my area, which is a grass roots, environmentally minded social gathering. The whole point is to get as many people from as many different disciplines as possible together, so … [Read more...]
Understanding Undeliverable and Returned E-mails
Do you get undeliverable e-mail returns or bounce-backs and are unsure what they would mean. You are not alone! I get asked about this quite often so I thought I would share with you information on how to decipher undeliverable and returned … [Read more...]
Remember Courtesy When Unsubbing
As my regular readers know if you boil down email etiquette to one word, it's courtesy. Taking the time and paying attention to details so that you are doing your best to think of others -- not just yourself or what you are willing to do at any … [Read more...]
Don’t Be a Social Media Spammer!
Something I discuss quite a bit over on my consulting site is the importance of the conversation when it comes to social media networking. Let's look at some definitions: Networking: a supportive system of sharing information and services … [Read more...]
How to “Cold Call” Through Websites
I have a bunch of sites and therefore I get a lot of email through my contact forms. It is amazing to me the lack of attention to detail in many of the inquiries that I receive. Today I'll share with you the dos and don'ts of making first … [Read more...]