Over the last several weeks, I've noticed an increasing trend in what I can only describe as hyper customer service. I'm going to share with you some of my thoughts with this experience to shed some light on what … [Read more...]
Business Email Inquiries: Addressing the Unknown
To Whom it May Concern strikes again! Yes, I've written about this before -- and now it is time for a reminder. I run both of my email etiquette blogs based on what I see in my day-to-day email activities and … [Read more...]
Business Card = E-mail Opt In?
A site visitor was curious and pondered: ...When I meet someone, they will ask for my business card and next thing you know I am getting their newsletter. Shouldn't they ask first when they ask for my card their … [Read more...]
Dr., Mr., Ms., Mrs., First Name, Last Name
This is one of the topics I am asked about on a regular basis. How do you address contacts when emailing them for the first time? Business Addressing Etiquette When you don't know them at all or very … [Read more...]
When is Spam Not Spam?
First, let's note the official definition of spam: Simple Definition of spamemail that is not wanted : email that is sent to large numbers of people and that consists mostly of advertisingFull Definition of … [Read more...]
Addressing Emails with “Dear Sir/Madam”
When I get addressed as "Dear Sir/Madam" in any email, I know the Sender is lazy. How do I know this? Because my sites are so me. With just one or two clicks you know that "Judith Kallos" is the person behind … [Read more...]