Running a business or just being good at your job requires efficiency. And, very few are naturally efficient at everything. I know there are things that I struggle with but when I do, I look for ways to streamline and try and claw back some more … [Read more...]
Should You Use Emojis in Business Email?
Is there a place for emojis in business emails? I've discussed this previously (Emoticons in Business Email). However, recently I have received several email requests for further clarification. Much of this is due to many companies increasingly … [Read more...]
Cc: and BCc: Reply Expectations
Cc: stands for courtesy copy. Back in the day, it used to indicate carbon copy -- when carbon paper had to be used between pieces of paper to create copies of a typewritten document. Archaic, right? BCc: indicates blind copy. Meaning that … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
Professionals Do Not Forward Emails Without Comment
Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important than … [Read more...]
E for Email Etiquette and Efficiency
The fact is that integrating solid email etiquette skills in your business communication activities will help to make you a more efficient communicator. Okay, I won't bold any more "e"s. Those who you email regularly will no doubt appreciate any … [Read more...]
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