What if you receive an email that you believe was not intended for you? Should you reply asking the sender if they meant to send or Cc: you in the email? On the other hand, what if you just discovered you … [Read more...]
Please Do Change the Subject in Your Business Emails
Today's post is a quick tip! We all have email discussions that go back and forth -- sometimes for many emails. We all have also experienced those who will hit Reply and begin to discuss new unrelated topics. … [Read more...]
Arrogant Auto-replies?
A site visitor writes... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit:I sent an email requesting … [Read more...]
Assuming Gender in Email
You know what happens when you assume, right? Anyone who follows this blog knows to not assume anything when it comes to our email communications. The fact is that assuming rarely leads to anything positive. … [Read more...]
Business Email Flamers
Back in the day, flaming was initially a term used to describe what would happen if you broke established online guidelines. Being "flamed" described the type of emails you could expect to receive pointing out the … [Read more...]
Why You Should Down-edit Email Responses
Recently, I was complimented twice about how I respond to emails. This is because I down-edit. Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just … [Read more...]
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