Have you run into emailers who ignore what you have requested to only reply with additional demands? Or how about those emails with questions requiring answers and if you do get a reply the questions are ignored. If these contacts were … [Read more...]
If You Wouldn’t Do It on Business Letterhead …
Then don't do it in a business e-mail! I do print and radio interviews all the time. These requests increase when an e-mail faux pas hits the mainstream media due to someone messing up at work or causing trouble by doing something with e-mail … [Read more...]
In Business E-mail Explicitness Matters
ex·plic·it –adjective fully and clearly expressed or demonstrated; leaving nothing merely implied; unequivocal: explicit instructions; explicit language. clearly developed or formulated: explicit knowledge; explicit belief. definite and … [Read more...]
Do You Understand GDPR and Your Email Data Collection?
If you are like anyone online this week you've been inundated with a constant barrage of emails asking you to reconfirm your subscription intent and/or to review privacy policies. Privacy is the Topic of the Day This is all thanks to the EU's … [Read more...]
What Does Your E-mail Address Say About You?
Part of running a business is building your brand. Your brand is what will be the recognizable impression of what your business offers, is about and stands for. Branding goes far beyond just making sure that you have a cool logo. Everything you … [Read more...]
Emailing Others With Your Technology Assumptions
Being I have a handful of websites, it is inevitable that I will receive emails where the Senders are assuming something about me or one of my sites. Some of these assumptions are improperly accusatory and based on little to no actual knowledge or … [Read more...]
Should I Ask for a Reply?
If someone expects a reply to an e-mail, should it be stated in the e-mail? And, what about a general e-mail that has been addressed to a large group for informational purposes -- do these e-mails require a reply? Or what if you don't want a reply … [Read more...]
Business Email Etiquette Resistance
Why Resist What Can Help You Succeed? A portion of business onliners still resist the concept of Email Etiquette. I receive emails from folks like that daily through my various sites and just shake my head. I also receive emails from … [Read more...]
Stay Away from Sarcasm in Business E-mail
Sarcasm with the written word is skill; a skill many of us do not have. The problem is using sarcasm in your business e-mail can be incorrectly perceived as being rude, terse or worse. If you are not careful, that sarcasm can be amplified by a … [Read more...]
E-mailing on Company Time
It Should Go Without Saying... But yep, I have to say it. When it comes to e-mail activities while on the job, using company equipment and connectivity, your time on the job should not be spent dilly-dallying on socials or websites. Nor should … [Read more...]
How to Write Succinct, Efficient and Effective Emails
Your business e-mails are not the venue for rambling random unorganized questions or your latest overly wordy sales pitch or manifesto. In business time is money and efficiency matters. Study after study proves out that long e-mails do not get … [Read more...]
E-mail Marketing Etiquette Basics
Based on the email landing in my inbox it appears it is time for this little reminder about E-mail Marketing Etiquette. Just the Basics Most sole proprietors and small business owners I work with struggle with the proper use of e-mail when it … [Read more...]
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