In a recent conversation with one of my clients, they mentioned that they felt the use of the BCc: field was not polite. They went on to say they thought that those who use BCc: were "downright sneaky". This client was referring to an email where … [Read more...]
Business Texting Etiquette: 10 Tips for Professionals
Smartphones have taken over as the primary business communication tool. Can you imagine running your business without one? Me neither. With that amount of use and dependence, however, comes situations and dilemmas that many aren't sure how to … [Read more...]
Who Should You To: or Cc: in Business Email?
Have you ever wondered when to use the To: field versus the Cc: field in you business email communications? As with most things email etiquette your discretion comes into play. I know -- I use that "d" word a lot. As a general guideline, you want … [Read more...]
Business Email: Thank You; You’re Welcome
In your day-to-day business email communications, do you send emails that just say "Thank You!"? When you receive a thank you email, are you then required to respond with "You're welcome!"? Why are these questions even being asked? Mostly … [Read more...]
Adding Emphasis is Business Emails and Communications
Has this ever happened to you? You check your email and there awaits an email with select text typed in all caps. Parts of the text are also in the color red. Others bolded. Why are they so upset? What did I do, didn't do, say, didn't say? … [Read more...]
How to Say No Reply is Necessary in Business Emails
Who hasn't looked at their inbox and wondered how to reduce the quantity of emails that land there? Reviewing and responding to emails takes a lot of time. That's why it is so important to have in place a system that helps to keep your email … [Read more...]
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