Email volume has been increasing exponentially due Black Friday, Small Business Saturday, Cyber Monday and "let's have sales for the rest of the year" day(s). I don't know about you but this year was just over the top! Now that that initial sales … [Read more...]
Business Email Tone: What They REALLY Meant Was…
Meaning can easily be lost in email. We don't have eye-contact or body language, the things we rely on in the off-line world to determine intent or tone. Who hasn't received a business email where you had the dilemma of trying to interpret what … [Read more...]
In Business Email Does Size Matter?
See what I did there? Got your attention, right? Okay, seriously, does font size in business email matter? I was asked this in a visitor email who requested that I cover the topic. Then, the very next day, I received another size-related … [Read more...]
Listing Your Degrees in Signature Files
A site visitor writes: Is it customary to put the college degree you've earned in your signature block? For example, John Doe, MBA...or something to that effect? You can do that -- of course, only if you really have earned an MBA. I mention … [Read more...]
How to Find and Use BCc:
I recently received an email about how I am always "harping" about using BCc:. I giggled. Being this is a pretty focused site one could say I do "harp". I do discuss many of the same topics albeit from different angles. They then literally … [Read more...]
Unrealistic Response Expectations
We can't live without our email. And to think a mere 23 years ago when I was all excited about CompuServe and opened my little Internet Studio on the IL/WI border, everyone thought I was nuts! We want it now! Fast forward and we want … [Read more...]
Email: Men vs. Women
With all the stereotyping going on pretty much on a daily basis, I caught myself thinking about an interview that I had about men, women and email etiquette. Back in the day, yeah -- way back in the day, I was on Fox News discussing Email … [Read more...]
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