I receive emails every day from various business onliners. Some are more polished than others. And that's okay. Part of my consulting modus operandi is to be their muse and to coach them to embraced the needed … [Read more...]
How to Include Your Signature in Your Email Signature?
A site visitor was curious and pondered: You claim we should create our business emails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual … [Read more...]
What to do When Emails are Sent in Error
What if you receive an email that you believe was not intended for you? Should you reply asking the sender if they meant to send or Cc: you in the email? On the other hand, what if you just discovered you … [Read more...]
Please Do Change the Subject in Your Business Emails
Today's post is a quick tip! We all have email discussions that go back and forth -- sometimes for many emails. We all have also experienced those who will hit Reply and begin to discuss new unrelated topics. … [Read more...]
Arrogant Auto-replies?
A site visitor writes... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit:I sent an email requesting … [Read more...]
Assuming Gender in Email
You know what happens when you assume, right? Anyone who follows this blog knows to not assume anything when it comes to our email communications. The fact is that assuming rarely leads to anything positive. … [Read more...]
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