Why do some use profanity simply to communicate a difference of opinion or point of view? Choosing to do so, I believe, speaks volumes about the sender's character, professionalism and, yes, education. When it comes to business email, the words … [Read more...]
Business Card = E-mail Opt In?
A site visitor was curious and pondered: ...When I meet someone, they will ask for my business card and next thing you know I am getting their newsletter. Shouldn't they ask first when they ask for my card their intention? Or is it OK for them to … [Read more...]
Business Email — First Contact; First Impression
Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
Why You Need Business Email Response Templates
Running a business or just being good at your job requires efficiency. And, very few are naturally efficient at everything. I know there are things that I struggle with but when I do, I look for ways to streamline and try and claw back some more … [Read more...]
Should You Use Emojis in Business Email?
Is there a place for emojis in business emails? I've discussed this previously (Emoticons in Business Email). However, recently I have received several email requests for further clarification. Much of this is due to many companies increasingly … [Read more...]
Cc: and BCc: Reply Expectations
Cc: stands for courtesy copy. Back in the day, it used to indicate carbon copy -- when carbon paper had to be used between pieces of paper to create copies of a typewritten document. Archaic, right? BCc: indicates blind copy. Meaning that … [Read more...]
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