I see it every single day in e-mail communications. Assumptions flying all over the place! When it comes to your business e-mail communications you can not, should not, must not assume. Just one wrong assumption can cost you business, … [Read more...]
Office E-mail “Gunfights”
In the cowboy movies gunfights usually end when there is only one person left standing. Office gunfights are a bit different. While not life threatening they can have a negative impact on careers. You know what I am talking about. E-mail … [Read more...]
Stay Away from Sarcasm in Business E-mail
Sarcasm with the written word is skill; a skill many of us do not have. The problem is using sarcasm in your business e-mail can be incorrectly perceived as being rude, terse or worse. If you are not careful, that sarcasm can be amplified by a … [Read more...]
How to Write Succinct, Efficient and Effective Emails
Your business e-mails are not the venue for rambling random unorganized questions or your latest overly wordy sales pitch or manifesto. In business time is money and efficiency matters. Study after study proves out that long e-mails do not get … [Read more...]
BEWARE: Red Means Red!
Today's Tip is a Short and Sweet Reminder! In the last several weeks, I've received emails asking what is meant when an email is received with only certain text purposely changed to red. How mad are they? Why use red? How should I … [Read more...]