It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to … [Read more...]
Professionals Do Not Forward Emails Without Comment
Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is … [Read more...]
Business Email Excuse: “That’s Not What I Meant?”
I had an experience this week that I made note to share with you. After the communication in question, and based on emails from my readers, I know that many of you have been in the same situation. Here's What … [Read more...]
No Place for Profanity in Business Emails
Common sense dictates that not using profanity and terms that may be seen as possibly offensive is wise. Even more so in today's online environment. You have to be extremely careful that you do not use terms that … [Read more...]
Should I ask for a reply to my emails?
A site visitor writes: If someone expects a reply to an email, should it be stated in that email? And, what about a general informative email that has been addressed to a large group for informational purposes? If … [Read more...]
Business Email Tone: What They REALLY Meant Was…
Meaning can easily be lost in email. We don't have eye-contact or body language, the things we rely on in the off-line world to determine intent or tone. Who hasn't received a business email where you had the … [Read more...]