A site visitor writes... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit:I sent an email requesting … [Read more...]
Assuming Gender in Email
You know what happens when you assume, right? Anyone who follows this blog knows to not assume anything when it comes to our email communications. The fact is that assuming rarely leads to anything positive. … [Read more...]
Business Email Sign-off Considerations
Your business email sign-off is like the bow on a package. It wraps your message up with a final touch. This touch can help to solidify the tone and intent of your communications. You want to be perceived … [Read more...]
Cultural Business Email Etiquette?
A site visitor was curious and pondered: I belong to a global organization. Is there a source that gives cultural guidelines for sending emails to team members (or customers) of different elasticities and … [Read more...]
Email Etiquette and Shared Workstations
A site visitor was curious and pondered: In our open office we have several workstations where staff share PCs. What is the proper response should one staff member find the open work-related email of another … [Read more...]
Address Blocks in Email?
A site visitor writes: What is the proper etiquette for an address block in an email? My boss is rather electronically illiterate and would like all letters sent by email to have a formal address block at the top. … [Read more...]