A site visitor was curious and pondered: I belong to a global organization. Is there a source that gives cultural guidelines for sending emails to team members (or customers) of different elasticities and nationalities? Or, in our global … [Read more...]
Email Etiquette and Shared Workstations
A site visitor was curious and pondered: In our open office we have several workstations where staff share PCs. What is the proper response should one staff member find the open work-related email of another staff member, which has not yet been … [Read more...]
Address Blocks in Email?
A site visitor writes: What is the proper etiquette for an address block in an email? My boss is rather electronically illiterate and would like all letters sent by email to have a formal address block at the top. My coworkers and I feel this wastes … [Read more...]
Should I ask for a reply to my emails?
A site visitor writes: If someone expects a reply to an email, should it be stated in that email? And, what about a general informative email that has been addressed to a large group for informational purposes? If you have a deadline and require … [Read more...]
Business Holiday Thank You Notes
I received several questions about this topic this week. Here's a post that I updated for you that covers the topic of Business Holiday Thank You Notes! A site visitor writes: I would like to know the etiquette on thank you notes when it comes to … [Read more...]
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