I'm a bit "ranty" today based on what I've been weeding through in my inbox this morning. I know those of you who have been with me for awhile will get where I'm coming from. For those new to my blog, maybe this post will allow you to rethink your … [Read more...]
You Know What Happens When You Assume?
I see it every single day in e-mail communications. Assumptions flying all over the place! When it comes to your business e-mail communications you can not, should not, must not assume. Just one wrong assumption can cost you business, … [Read more...]
Office E-mail “Gunfights”
In the cowboy movies gunfights usually end when there is only one person left standing. Office gunfights are a bit different. While not life threatening they can have a negative impact on careers. You know what I am talking about. E-mail … [Read more...]
E-mail & Online Copyright
Even though the Internet/Web is publicly accessible, contrary to popular assumption it is not a "public domain" environment. pub?lic do?main noun: public domain; plural noun: public domains The state of belonging or being available to the … [Read more...]
How should I perceive large font use in e-mail?
A site visitor inquires: Does the font size matter in an e-mail? What I mean is if your font is large does it also mean that the person is yelling or screaming at you? I have a coworker who does this and am not sure how to take it... We have to … [Read more...]
Is Unasked for Email Always Spam?
A site visitor was curious and pondered: I am organizing a green event in my area, which is a grass roots, environmentally minded social gathering. The whole point is to get as many people from as many different disciplines as possible together, so … [Read more...]
Stating What You Want; Ignoring What You Don’t
Have you run into emailers who ignore what you have requested to only reply with additional demands? Or how about those emails with questions requiring answers and if you do get a reply the questions are ignored. If these contacts were … [Read more...]
If You Wouldn’t Do It on Business Letterhead …
Then don't do it in a business e-mail! I do print and radio interviews all the time. These requests increase when an e-mail faux pas hits the mainstream media due to someone messing up at work or causing trouble by doing something with e-mail … [Read more...]
In Business E-mail Explicitness Matters
ex?plic?it ?adjective fully and clearly expressed or demonstrated; leaving nothing merely implied; unequivocal: explicit instructions; explicit language. clearly developed or formulated: explicit knowledge; explicit belief. definite and … [Read more...]
Do You Understand GDPR and Your Email Data Collection?
If you are like anyone online this week you've been inundated with a constant barrage of emails asking you to reconfirm your subscription intent and/or to review privacy policies. Privacy is the Topic of the Day This is all thanks to the EU's … [Read more...]
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