December 25th became an official Federal holiday in 1870 when it was signed into law by President Ulysses S. Grant. Americans have been officially "Merry Christmasing" for 149 years. I decided to try and do some digging to find out if "Merry … [Read more...]
Tips to Solidify Your Business Relationships During the Holiday Season
Email volume has been increasing exponentially due Black Friday, Small Business Saturday, Cyber Monday and "let's have sales for the rest of the year" day(s). I don't know about you but this year was just over the top! Now that that initial sales … [Read more...]
Business Email Tone: What They REALLY Meant Was…
Meaning can easily be lost in email. We don't have eye-contact or body language, the things we rely on in the off-line world to determine intent or tone. Who hasn't received a business email where you had the dilemma of trying to interpret what … [Read more...]
In Business Email Does Size Matter?
See what I did there? Got your attention, right? Okay, seriously, does font size in business email matter? I was asked this in a visitor email who requested that I cover the topic. Then, the very next day, I received another size-related … [Read more...]
Listing Your Degrees in Signature Files
A site visitor writes: Is it customary to put the college degree you've earned in your signature block? For example, John Doe, MBA...or something to that effect? You can do that -- of course, only if you really have earned an MBA. I mention … [Read more...]
How to Find and Use BCc:
I recently received an email about how I am always "harping" about using BCc:. I giggled. Being this is a pretty focused site one could say I do "harp". I do discuss many of the same topics albeit from different angles. They then literally … [Read more...]
Unrealistic Response Expectations
We can't live without our email. And to think a mere 23 years ago when I was all excited about CompuServe and opened my little Internet Studio on the IL/WI border, everyone thought I was nuts! We want it now! Fast forward and we want … [Read more...]
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