I post a lot about my experiences with other onliners to share how email can potentially affect how you are perceived. Running this site and many others, I am probably more exposed than most in regard to the number of inquiries and "personalities" I … [Read more...]
What about CAPS in the SUBJECT: Field?
Email etiquette suggests that all caps should not be used as it gives the impression that you are raising your voice. Most times caps are viewed in one of two ways; as adding strong emphasis or being lazy. With that said, should not using all caps … [Read more...]
Email From: Field Display Matters!
I get emails from other business onliners where the From: field is not set up properly or to its full advantage. Every day. Two this morning which prompted this post. Why is the From: field so important? From branding to perceptions, those you … [Read more...]
Responding to Others Misfortune
So many of us are now doing business online. Technology has become tightly integrated into our business activities and tools, with email now one of your primary relationship building tools. The Human on the Other Side of the Screen Showing … [Read more...]
Don’t Be a Social Media Spammer!
Something I discuss quite a bit over on my consulting site is the importance of the conversation when it comes to social media networking. Let's look at some definitions: Networking: a supportive system of sharing information and services … [Read more...]
Do You Cc: the Sender if You Forward Their Email?
What is the the proper Email Etiquette when forwarding business emails that were sent to you, to a third party? Do you simply Cc: the original Sender? Unfortunately, Cc'ing the original sender when forwarding their email doesn't negate asking for … [Read more...]
Business E-mail Etiquette = $$$
Yes, you can make money by integrating business e-mail etiquette skills into your day to day business communications! I am specifically targeting those of you who are unaware that business e-mail requires skill acquisition. That there is … [Read more...]
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