When completing a contact form or when sending an email inquiry, never underestimate the power of perception! The words you use, how you choose to use them and your underlying tone can make a huge difference in how the other side views your … [Read more...]
Are Your Business Emails Being Ignored?
Okay, first let's look at the formal definition of "ignore:" ig-nore To refuse to pay attention to; disregard. The definition in of itself does not indicate that the ignoring is personal. In most cases, if it is any consolation, your email … [Read more...]
Business E-mail Etiquette Resolutions for 2019
You new it was coming, right? Resolutions abound at this time of year. The fact is none are as important as those that can enhance your business success! That is why every year I review and revise this post to give you a running start (or a needed … [Read more...]
Business Holiday Thank You Notes
I received several questions about this topic this week. Here's a post that I updated for you that covers the topic of Business Holiday Thank You Notes! A site visitor writes: I would like to know the etiquette on thank you notes when it comes … [Read more...]
Business Emails and Merry Christmas!
December 25th became an official Federal holiday in 1870 when it was signed into law by President Ulysses S. Grant. Americans have been officially "Merry Christmasing" for 149 years. I decided to try and do some digging to find out if "Merry … [Read more...]
Tips to Solidify Your Business Relationships During the Holiday Season
Email volume has been increasing exponentially due Black Friday, Small Business Saturday, Cyber Monday and "let's have sales for the rest of the year" day(s). I don't know about you but this year was just over the top! Now that that initial sales … [Read more...]
Business Email Tone: What They REALLY Meant Was…
Meaning can easily be lost in email. We don't have eye-contact or body language, the things we rely on in the off-line world to determine intent or tone. Who hasn't received a business email where you had the dilemma of trying to interpret what … [Read more...]
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