Do you know when it is appropriate to use the Cc: (Courtesy Copy) option when e-mailing business associates? Is there a difference between informing and tattling? You bet! Prioritize “Need to Know” E-mail overload and lost productivity can be avoided by minimizing e-mail volume for yourself and others. Only Cc: others when it is important […]
When is it appropriate to use the Cc: (Carbon Copy – now better known as Courtesy Copy) feature in your business e-mail? From what I can tell that’s a discretionary call that some are unable to properly make. Specifically when I notice that sometimes politics or wanting to “CYA” can come into play when using […]
What if you receive an email that you believe was not intended for you? Should you reply asking the Sender if then meant to Cc: you in the email? Does it make a difference if you were erroneously added to the Cc: field vs. the To: field?
A concerned site visitor comments: “Do we overuse e-mail as a business communication medium? In many instances, e-mail is the “easy approach” but not necessarily the best approach.” Yes, we are. Many choose to take the lazy, easy way out and not pick up the telephone or have an in-person meeting when that is what […]
Three e-mails so far this week asking what is expected of you when you are Cc:’d? Basically, when you find that you’ve been Cc:’d on a business e-mail a response is not required or expected. You are simply being FYI’d. Look at it as though you are being provided a courtesy copy of the correspondence. […]