Where the cultural difference comes into play in email is reflecting the proper level of formality as a sign of respect.
A site visitor writes: I hit “reply” to a coworkers email in which I should have “forwarded” to another person. The reply wasn’t negative in connotation but it did refer to the sender in a joking way (to me, anyway) as a “damn Yankee”. I realized immediately that I did not hit “forward” as intended […]
To contact others about ancillary, unrelated topics or worse yet commercial endeavors simply because their email address was improperly exposed to you is conducive to spamming them. Understand the issue here is you have an email address that was not provided to you by its owner and you need to govern yourself accordingly when thinking of using it.
What’s with all the complaining about “Thank You” e-mails? Many claiming they are a waste of time, annoying and shouldn’t be sent. I’ve posted on the topic of Thank You curmudgeons previously and have been on the receiving end of “thank you” e-mails and not once was I annoyed. I smile; then hit Delete. So […]
A site visitor was curious and pondered… We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday – after waiting two weeks for her vacation. This person promised to get back to us and review the documents. This is a big deal for our company and there has not been […]
A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line business letterhead, before my signature file? No, you are not supposed to […]
A site visitor was curious and pondered: At work stations where staff share PCs, what is the proper response should one staff member find the open work-related email of another staff member, which has not yet been closed? (At my job the second person knowingly typed a message in the others email, sending from him […]