Do you receive a business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important … [Read more...]
E for Email Etiquette and Efficiency
The fact is that integrating solid email etiquette skills in your business communication activities will help to make you a more efficient communicator. Okay, I won't bold any more "e"s. Those who you email regularly will no doubt appreciate … [Read more...]
Refusing Email Return Receipts (RR)
Return Receipt or RR, is an email program functionality that let's the Sender of an email know that an email has been received and/or opened by the other side. Notice I didn't say read... There is no way to prove that the recipient read a … [Read more...]
No Email Etiquette; No Response?
Do you wonder why you do not receive responses to your email inquiries? It is pretty common to get inquiries asking me what I think about not receiving responses. At all. Before responding, however, I always tend to notice when their inquiries to … [Read more...]
Perceptions and Your Business Email Style
Do not kid yourself... We do it off-line when we meet someone new or see a person walking down the street. Perceptions are made and are a natural reaction to what we see, feel and hear. How you communicate online has the very same … [Read more...]
Business E-mail Bullies
A site visitor writes: Could you please evaluate this message? The person that sends this states it means nothing to have the ???, !!! and cap letters, but he continues to do it. John: Where is the updated spreadsheet for this … [Read more...]
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