Business E-mail Basics
Business Email Etiquette Basics
"There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it." - Dale Carnegie (1888-1955) American Educator. When it comes to your business e-mail communications, you need to make an impression that can lend to the determination that you are a credible professional enterprise and someone … [Read More...]
Business Essentials
Business E-mail Tone: What They REALLY Meant Was…?
This week I've had more than a handful of folks e-mail me with dilemmas that had to do with interpreting what someone "meant" in a business e-mail they received. When the verbiage they were upset about was provided to me, in most cases I didn't have the same take or reaction. In regard to one particular e-mail, I had proportionally the opposite … [Read More...]
Business Text Messaging Etiquette
Many of the concepts that apply to email apply to text messaging regardless of platform (Desktop, Laptop, PDA, Blackberry, iPhone, Pocket PC) and visa-versa. The key is courtesy and clarity in your communications. You need to use Instant Messaging (IM) or Text Messaging properly with consideration for the person on the other side. First and foremost, … [Read More...]
How to Send a Business for Sale E-mail Notice
A site visitor was curious and pondered:My business partner and I are selling our small company. We have a group of companies in our industry who we'd like to e-mail, announcing we are for sale. Our sell sheet is finished, but we're not sure what to write in the actual e-mail message (cover letter). Obviously we want to keep it short - but how should … [Read More...]
Spend Time on Business E-mail to Save Time
Not having enough time is becoming a business mantra. No one has time to do everything they claim they want or need, while using the "lack of time" excuse to not do things they know they should. If you think about it, it is just a matter of prioritizing and choosing what you feel you have time for -- or not. With your Business E-mail activities, … [Read More...]
In Business E-mails Does Size Matter?
Does font size in business e-mail matter? What if you receive an e-mail where the font is much larger than normal? Or only certain words or phrases are larger? You've seen me type it before and I'll do it again -- if you wouldn't do it on business letterhead, don't do it in business e-mail! Any text larger than the rest of the e-mail text … [Read More...]
In the Office…
Opt-in E-mail Best Practices
With all the spam taking over out inboxes, legit businesses are increasingly including (as they should) opt-in and double opt-in systems to ensure that … [Read More...]
Business E-mail Etiquette: Stop the Forwarding Form Letter
A Business E-mail Etiquette site visitor writes.... (and this is all the e-mail contained) "I need a form letter I can e-mail coworkers and business … [Read More...]
Business E-mail: Thank You, You’re Welcome
With business e-mail, do you thank a contact or associate for sending you a thank you e-mail? Do you e-mail back "you're welcome" when they e-mail back … [Read More...]
Style and Substance…
Spend Time on Business E-mail to Save Time
Not having enough time is becoming a business mantra. No one has time to do everything they claim they want or need, while using the "lack of time" excuse … [Read More...]
In Business E-mails Does Size Matter?
Does font size in business e-mail matter? What if you receive an e-mail where the font is much larger than normal? Or only certain words or phrases are … [Read More...]
Do You Use Emoticons in Business E-mail?
Is there a place for emoticons ( ;-), :), :( ), in business e-mails? I've discussed this previously (Emoticons in Business E-mail) and since I received … [Read More...]
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