Business E-mail Etiquette Basics

"There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look, what we say, and how we say it." - Dale Carnegie (1888-1955) American Educator. When it comes to your business e-mail communications, you need to make an impression that can lend to the determination that you are a credible professional enterprise and someone that will be easy and a pleasure to do business with. You only have one chance to make that first impression which will be invaluable to building trust and confidence. The Business E-mail … [Read More...]
Business Essentials
In Business E-mails Keep Your Frustrations — and Emotions — in Check
All too often I see business onliners type things in e-mail in a way that without a doubt reflects their frustration or aggravation without thought or consideration of the consequences. They display a tone that I know they wouldn't use on the phone or in person. It is so easy to just type out cryptic thoughts and sentences when we feel we are … [Read More...]
3 Rules for Posting Your Business Links
Part and parcel of online marketing is getting your business links "out there." But just as with anything, there is a right way and a wrong way. In my earlier post Blog Comment Etiquette, I discuss the proper way of participating on Blogs and posting comments. Remember, online is all about participation; proper participation. For forums and … [Read More...]
10 Business E-mail Etiquette New Year Resolutions
Resolutions abound at this time of year. But none are as important as those that can enhance your business success, right? The last year brought social media home for good -- which means even more written electronic communications. With more communications, comes more exposure and opportunity to form a professional impression. It's called … [Read More...]
Marketing on Message Boards and Forums
Message boards and forums, from the start and to this day, are still one of the best ways to get the word out about your business. Not just to get a link to your site out there as many assume. By helping others and sharing your knowledge and experience you build your authority and credibility. You take part in forums and offer your expertise to … [Read More...]
Do You Have Business E-mail Holiday eStress Syndrome?
With three weeks to go, the Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on. In my experience, many begin to type e-mails in an abrupt way when they get … [Read More...]
In the Office…
10 Business E-mail Etiquette New Year Resolutions
Resolutions abound at this time of year. But none are as important as those that can enhance your business success, right? The last year brought … [Read More...]
Business E-mails: Merry Christmas… or not?
December 25th became an official Federal holiday in 1870 when it was signed into law by President Ulysses S. Grant. Americans have been officially … [Read More...]
Business E-mail Follow Up Concern…
A site visitor was curious and pondered... We are in negotiations with a major retail chain. I e-mailed our contact on Tuesday - after waiting two … [Read More...]
E-mail Etiquette and Shared Workstations
A site visitor was curious and pondered: At work stations where staff share PCs, what is the proper response should one staff member find the open … [Read More...]
Should You Send a Virus Apology to Customers?
Should you apologize if your business computers/network get an e-mail virus (zombie computers) that start sending out e-mails to all your … [Read More...]
Style and Substance…
Including Your Signature in Your Signature?
A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After … [Read More...]
Business E-mail Open Rates on the Decline?
The main thrust of this site is to ensure that your Business E-mails are credible, intelligent and give the professional impression you need to be … [Read More...]
Business E-mail and Emphasis
I receive on average 8-10 e-mail each week asking if bolding or changing font color to red is the same a yelling or screaming. Is it the same as … [Read More...]
To eCard or Not to eCard
At this time of year, many businesses send Holiday cards thanking customers and associates alike for their business and wishing them the best for the … [Read More...]
Is This Business E-mail Offensive?
I received the e-mail below from a site visitor asking if I found it offensive. They were clearly upset and felt the following e-mail was … [Read More...]
![[Business E-mail Etiquette eBook]](http://www.businessemailetiquette.com/wp-content/uploads/2011/12/bee-2012-100x140.png)


![[Take The Email Etiquette Pledge]](http://www.emailetiquettepledge.com/ee-rev-medium.jpg)

