“The brighter you are, the more you have to learn…”

Who Should You To: or Cc: ?

When do you use the To: field or the Cc: field?  There really are no hard and fast rules. One of the words I use most here on this site is discretion -- and when to use the To: field vs. the Cc: … [More...]

“Out of Office” Auto-spam

The problem with "Out of Office" autoresponder messages is they are not selective. They go out to everyone who e-mails you -- including every site/service you have made the choice to subscribe to -- … [More...]

Business E-mail Response Time

What is the rule for how fast you should be responding to your business e-mails? The short answer: As soon as you can. The long answer: It is obvious that some e-mails will be more important to … [More...]

“Babysitter” Signature Files?

A site visitor was curious and pondered... I am in a national sales manager position. The owner of my company is requiring that all my outgoing email contain my signature line and contact info and … [More...]