Style and Substance

Business email and using emojis.

In the Office | Style and Substance

Should You Use Emojis in Business Email?

Updated:April 23, 2025

Don't hide your business identity on forums and blogs.

Essentials | Style and Substance

Forums & Blogs Not the Place to be Incognito

Updated:April 15, 2025

Why empathy in business emails matters.

Common Courtesy | Style and Substance

Business Email & Empathy

Updated:November 5, 2021

Are your business emails taken seriously?

Essentials | Style and Substance

How to NOT Be Taken Seriously

Updated:April 6, 2023

Business Email Words and Tone Matter

Essentials | Style and Substance

Tone is Everything in Business Email

Updated:April 23, 2025

Are eco-signature files proper -- or even effective?

In the Office | Style and Substance

Eco-Sigs: Signature Files Going Green?

Updated:August 2, 2024