A site visitor was curious and pondered: You claim we should create our business e-mails the same as if they were on our business letterhead. After my closing (Sincerely,) am I supposed to include my actual handwritten signature like I do on off-line … [Read more...]
How to Use Emoticons in Business Email?
Is there a place for emoticons in business emails? I've discussed this previously (Emoticons in Business Email). Since then I received several email requests for further clarification. A Right or Wrong Way to Use Emoticons? The basic guideline … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
Business Email — First Contact; First Impression
When you make first contact with a potential new customer or employer, a first impression is made. That impression may very well determine even if you get a response. The last thing you want to do is squander this one-time opportunity! Your … [Read more...]
You Are Bold When You Bold Your Email
No doubt about it if you bold text in email you are being bold! Cause and Effect Why bold? Making the extra effort to bold certain text is a specific action taken to produce a specific result. To make a point. Don't underestimate how … [Read more...]
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