Forwarding of emails is a topic I am contacted about regularly. And, one which also causes misunderstandings, inefficiencies and sometimes hurt feelings. Business vs. Personal Forwarding What do you do about a … [Read more...]
10 Business Email Subject: Field Tips
Many in the business world underestimate the email Subject: field. With email being relied on more than ever -- your Subject: field is even more important. For clarity in, and organization of, your email … [Read more...]
Style and Tone Matter Even More During Hard Times
Especially now. A little story to share with you today... Some believe it is business as usual. Maybe they are not impacted by the shutdowns or lack of income -- and hope for the future. Could be they are … [Read more...]
Business Email Tips During COVID-19
At this point who hasn't received the unending stream of COVID-19 emails from those businesses we work with? Each trying to relay their concern and intimating that they understand what their customers are going … [Read more...]
Internal Business Signature Files?
Should you have a different signature file for internal communications versus more formal emails with customers, partners and associates? Most definitely. Your coworkers do not need your phone number, contact … [Read more...]
Business Email Cc: Use
There's a lot more Cc'ing going on now that folks are working from home. Time for a refresher. Originally known as Carbon Copy back in the day of typewriters, Cc: is now referred to as Courtesy Copy. So, when … [Read more...]
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