To Whom it May Concern strikes again! Yes, I've written about this before -- and now it is time for a reminder. I run both of my email etiquette blogs based on what I see in my day-to-day email activities and by what visitors ask about. … [Read more...]
How to Handle Profanity is Business Communications
Why do some use profanity simply to communicate a difference of opinion or point of view? Choosing to do so, I believe, speaks volumes about the sender's character, professionalism and, yes, education. When it comes to business email, the words … [Read more...]
Business Email Cc: Use
Originally known as Carbon Copy back in the day of typewriters, Cc: is now known as Courtesy Copy. So, when is it appropriate to use the Cc: feature in your business email? Use Cc: with Discretion From what I see, using Cc: is a … [Read more...]
Business Card = E-mail Opt In?
A site visitor was curious and pondered: ...When I meet someone, they will ask for my business card and next thing you know I am getting their newsletter. Shouldn't they ask first when they ask for my card their intention? Or is it OK for them to … [Read more...]
Business Email — First Contact; First Impression
Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
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