Far too many assume an informal of a tone in their business emails. Yes, with those you know very well, you can be less formal if you like. But for all other business emails, you should be as formal as possible. … [Read more...]
Initial Email = Initial Perception
When completing a contact form or when sending an email inquiry, never underestimate the power of perception! The words you use, how you choose to use them and your underlying tone can make a huge difference in how … [Read more...]
Email: Men vs. Women
With all the stereotyping going on pretty much on a daily basis, I caught myself thinking about an interview that I had about men, women and email etiquette. Back in the day, yeah -- way back in the day, I was on … [Read more...]
Email Etiquette and Failing Businesses
There are those that believe email etiquette it is a choice. Something that can be disregarded. Ironically and perhaps coincidentally these are the same folks that tend to be the ones who gripe and complain that … [Read more...]
If You Wouldn’t Do It on Business Letterhead …
Then don't do it in a business email. I do print and radio interviews all the time. These requests increase when an email faux pas hits the mainstream media due to someone messing up at work or causing trouble by … [Read more...]
What Does Your Email Address Say About You?
Part of running a business is building your brand. Your brand is what will be the recognizable impression of what your business offers, is about and stands for. Branding Baby! Branding goes far beyond just making … [Read more...]