Too many assume an informal of a tone in their business e-mails. Yes, with those you know very well, be as informal as you like. But for all other business e-mails, you should be as formal as possible until the situation clearly dictates otherwise. Informality in business e-mail is like wearing a wrinkled suit, a […]
A site visitor wrote… I was the recipient of yet another “email” faux pas, the automatic reply, one that has not been carefully checked before the “enter” key was struck, to whit: I sent an email requesting information for an article. I received, in part, the following automated reply: “… it might take some time […]
Part and parcel of effective e-mail communications is the ability to communicate with clarity — which includes ensuring that your tone is consistently relayed as the conversation is ongoing.
I once did a T.V. interview where the topic was “MeMail.” MeMail is all about the sender. Their views, their photos, their discretion, their personality. They are just thinking of “Me” and what they want to do at that time when it comes to their business e-mail activities. MeMailers don’t think about how their actions […]
How we handle e-mail errors, whether they be in judgment or oversights once we discover they have been made, is what separates the professionals from the rest. With your business e-mail in particular, the biggest mistake made is simply not paying attention to what you are doing. When it comes to e-mail, and informal approach, […]
Your name is what identifies you; it’s who you are. Capitalizing our names is one of the first things we are taught when we learn to write. Now with e-mail and all it’s perceived informality, to many, capitalizing their name isn’t important enough to hit that shift key. From configuring how your e-mail program displays […]
So many misunderstandings because of misinterpreted intent happen in business e-mail every single day. Many who experience these situations end up stopping by BusinessEmailEtiquette.com and ask for my help and advice. Usually at fault is one side or the other not paying attention to what they are doing (inadvertently sending to the wrong contacts) or […]