Your e-mail address is one of the first things folks see when you reply to website inquiries. What does your e-mail address say about you? How about: ...you are tech savvy (by "getting" that using free, throw away or personal accounts just won't … [Read more...]
Business E-mail: Business IS Business…
Daily e-mails pour in about what to do in regard to situations involving work related e-mail. Many times these problems could have been avoided if folks just used some common sense and discretion in how they chose to use their employer's … [Read more...]
Your Business E-mail Wardrobe
Too many assume an informal of a tone in their business e-mails. Yes, with those you know very well, be as informal as you like. But for all other business e-mails, you should be as formal as possible until the situation clearly dictates … [Read more...]
Arrogant Auto-responders?
A site visitor wrote... I was the recipient of yet another "email" faux pas, the automatic reply, one that has not been carefully checked before the "enter" key was struck, to whit: I sent an email requesting information for an article. I received, … [Read more...]
Keep the Courtesy in Conversations
Part and parcel of effective e-mail communications is the ability to communicate with clarity -- which includes making sure that the desired tone is consistently relayed as the conversation is ongoing. What happens all too often after the first … [Read more...]
There is No Me in E-mail [MeMail?]
I once did a T.V. interview where the topic was "MeMail." MeMail is all about the sender. Their views, their photos, their discretion, their personality. They are just thinking of "Me" and what they want to do at that time when it comes to their … [Read more...]
E-mail Informality and Mistakes in Judgment
How we handle e-mail errors, whether they be in judgment or oversights once we discover they have been made, is what separates the professionals from the rest. With your business e-mail in particular, the biggest mistake made is simply not paying … [Read more...]