Meaning can easily be lost in email. We don't have eye-contact or body language, the things we rely on in the off-line world to determine intent or tone. Who hasn't received a business email where you had the dilemma of trying to interpret what … [Read more...]
In Business Email Does Size Matter?
See what I did there? Got your attention, right? Okay, seriously, does font size in business email matter? I was asked this in a visitor email who requested that I cover the topic. Then, the very next day, I received another size-related … [Read more...]
Listing Your Degrees in Signature Files
A site visitor writes: Is it customary to put the college degree you've earned in your signature block? For example, John Doe, MBA...or something to that effect? You can do that -- of course, only if you really have earned an MBA. I mention … [Read more...]
5 Reasons Why Your Business Emails Receive No Replies
I probably get more email than most. I have numerous websites, clients and more business social profiles, to be honest, than I can handle. So, I'm pretty busy. As of late I found that I really don't have the time, or the inclination to make the … [Read more...]
The Truth About “i”
When you want to be viewed as a professional, you need to communicate as though you desire to be taken seriously. When you type "i" when it should be "I" -- you appear uneducated and/or lazy. Perception is the Only Reality Today alone, … [Read more...]
You Know What Happens When You Assume?
I see it every single day in e-mail communications. Assumptions flying all over the place! When it comes to your business e-mail communications you can not, should not, must not assume. Just one wrong assumption can cost you business, … [Read more...]
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