I see it every single day in e-mail communications. Assumptions flying all over the place! When it comes to your business e-mail communications you can not, should not, must not assume. Just one wrong assumption can cost you business, … [Read more...]
Office E-mail “Gunfights”
In the cowboy movies gunfights usually end when there is only one person left standing. Office gunfights are a bit different. While not life threatening they can have a negative impact on careers. You know what I am talking about. E-mail … [Read more...]
How to Write An Effective Follow-Up Email
This is a guest post from my friends over at SideKick. Enjoy! When you get an email from someone asking for something, you?ll probably find that it's all about them. They?re asking for a favor, or for you to buy something, or for your time … [Read more...]
Inefficient Email Communicators
Have you communicated with emailers who ignore the questions you asked? To then reply with additional questions for you? Enough to drive you crazy, right? It's Called Inefficiency If these contacts were face-to-face, they would be required … [Read more...]
If You Wouldn’t Do It on Business Letterhead …
Then don't do it in a business e-mail! I do print and radio interviews all the time. These requests increase when an e-mail faux pas hits the mainstream media due to someone messing up at work or causing trouble by doing something with e-mail … [Read more...]
Stay Away from Sarcasm in Business E-mail
Sarcasm with the written word is skill; a skill many of us do not have. The problem is using sarcasm in your business e-mail can be incorrectly perceived as being rude, terse or worse. If you are not careful, that sarcasm can be amplified by a … [Read more...]
How to Write Succinct, Efficient and Effective Emails
Your business e-mails are not the venue for rambling random unorganized questions or your latest overly wordy sales pitch or manifesto. In business time is money and efficiency matters. Study after study proves out that long e-mails do not get … [Read more...]
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