Have you received an email with a pro-environment statement in the email's signature file? One of my site visitors emailed about this trend stating: I don't appreciate preachy greenies telling me what to do. He wondered if it is proper to add … [Read more...]
Business Email Inquiries: Addressing the Unknown
To Whom it May Concern strikes again! Yes, I've written about this before -- and now it is time for a reminder. I run both of my email etiquette blogs based on what I see in my day-to-day email activities and by what visitors ask about. … [Read more...]
Business Email — First Contact; First Impression
Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
Should You Use Emojis in Business Email?
Is there a place for emojis in business emails? I've discussed this previously (Emoticons in Business Email). However, recently I have received several email requests for further clarification. Much of this is due to many companies increasingly … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
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