When I first went online well over a two decades ago, TANSTAAFL was the first acronym I ran into that I had no idea what it meant. (Don't know either? Read on...) Most know about the commonly used acronyms like LOL (Laugh Out Loud) and FYI (For … [Read more...]
Email Follow-Up Subject: Field Attention Getters
You've been communicating with an associate or coworker and need a response. You send a follow-up but -- crickets. This is a situation that we all have to struggle with on a pretty regular basis. Getting Non-Responders Attention The best … [Read more...]
Business Email Excuse: “That’s Not What I Meant?”
I had an experience this week that I made note to share with you. After the communication in question, and based on emails from my readers, I know that many of you have been in the same situation. Here's What Happened I responded to an email … [Read more...]
No Place for Profanity in Business Emails
Common sense dictates that not using profanity and terms that may be seen as possibly offensive is wise. Even more so in today's online environment. You have to be extremely careful that you do not use terms that may be misconstrued by someone, … [Read more...]
Business Email Etiquette & Website Forms
Having several websites, I receive inquiries daily. Some clearly do not seem to be from a business professional. But it turns out they are. Or they think they are? These are folks asking questions or looking for my professional assistance. … [Read more...]
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