What if you receive an email that you believe was not intended for you? Should you reply asking the sender if they meant to send or Cc: you in the email? On the other hand, what if you just discovered you … [Read more...]
Why You Should Down-edit Email Responses
Recently, I was complimented twice about how I respond to emails. This is because I down-edit. Both clients who mentioned this loved the fact that I responded point by point to their inquiries instead of just … [Read more...]
Business Email and Spelling Names Correctly
Every so often I am asked for advice on how to handle the incorrect spelling of names. Most prefer that their names are be spelled correctly, but are not sure how to breach the topic. Then there are those who are … [Read more...]
Adding Emphasis is Business Emails and Communications
Has this ever happened to you? You check your email and there awaits an email with select text typed in all caps. Parts of the text are also in the color red. Others bolded. Why are they so upset? What did I … [Read more...]
How to Say No Reply is Necessary in Business Emails
Who hasn't looked at their inbox and wondered how to reduce the quantity of emails that land there? Reviewing and responding to emails takes a lot of time. That's why it is so important to have in place a system … [Read more...]
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