I still get contacted on this topic on a pretty regular basis. Mostly from folks who bolded some text here or there and are surprised at the response they received. The common excuse being I was just highlighting a statement or adding a "little … [Read more...]
Eco-Sigs: Signature Files Going Green?
Have you received an email with a pro-environment statement in the email's signature file? One of my site visitors emailed about this trend stating: I don't appreciate preachy greenies telling me what to do. He wondered if it is proper to add … [Read more...]
Business Email Inquiries: Addressing the Unknown
To Whom it May Concern strikes again! Yes, I've written about this before -- and now it is time for a reminder. I run both of my email etiquette blogs based on what I see in my day-to-day email activities and by what visitors ask about. … [Read more...]
Business Email Cc: Use
Originally known as Carbon Copy back in the day of typewriters, Cc: is now known as Courtesy Copy. So, when is it appropriate to use the Cc: feature in your business email? Use Cc: with Discretion From what I see, using Cc: is a … [Read more...]
Business Email — First Contact; First Impression
Your first contact with a potential new customer, employer or partner a will make a first impression. On or off-line. That impression in many cases will determine if a business relationship will be encouraged. The last thing you want to do is … [Read more...]
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