Is there a place for emojis in business emails? I've discussed this previously (Emoticons in Business Email). However, recently I have received several email requests for further clarification. Much of this is due to many companies increasingly … [Read more...]
Jumping to Conclusions = Poor Impression
It happens every day... Business onliners think they know what someone means based on how they choose to interpret the words in an email. They jump to a conclusion, many times incorrectly. That then leads to strained relationships and even … [Read more...]
Professionals Do Not Forward Emails Without Comment
Do you receive business emails that are forwarded without any comment from the Sender? When this happens it typically leads to more questions having to be asked. Do I take action? Do you have a question? Is your time more important than … [Read more...]
Top Business Email Etiquette Do’s and Don’ts
I've got a bunch of content on this site. I've written, tweaked, added, deleted consistently for almost two decades. Most site visitors come to this site looking for specific topics. They run a search and in most cases they are served up at … [Read more...]
Perceptions and Your Business Email Style
Do not kid yourself... We do it off-line when we meet someone new or see a person walking down the street. Perceptions are made and are a natural reaction to what we see, feel and hear. How you communicate online has the very same … [Read more...]
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