Without a nice greeting (Hello, Hi, G'Day, Hey) at the beginning of your business email, you risk your email being perceived as demanding or terse. When you call someone on the phone, you don't just start talking without a greeting. In off-line … [Read more...]
No Email Etiquette Could Mean No Response
Do you wonder why you do not receive responses to your business email inquiries? I know many do -- they email me about it all the time. It is pretty common to get inquiries asking me what I think about not receiving responses to business emails. … [Read more...]
How Important are Email Sign-Offs?
Your sign-off is the bow on the package that is your email.Those you communicate with will be looking at your email in its entirety to determine your overall tone. For example, if you send a terse email and sign-off with "Have a nice day!" then … [Read more...]
Tone is Everything in Business Email
After the obvious importance of spellchecking, proper grammar and sentence structure - next comes tone. You can have all those variables correct and still underestimate the importance of setting the proper tone in your business email … [Read more...]
You Are Bold When You Bold in Your Email
I still get contacted on this topic on a pretty regular basis. Mostly from folks who bolded some text here or there and are surprised at the response they received. The common excuse being I was just highlighting a statement or adding a "little … [Read more...]
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