A site visitor writes: What is the proper etiquette for an address block in an email? My boss is rather electronically illiterate and would like all letters sent by email to have a formal address block at the top. My coworkers and I feel this wastes … [Read more...]
In Business Email Does Size Matter?
See what I did there? Got your attention, right? Okay, seriously, does font size in business email matter? I was asked this in a visitor email who requested that I cover the topic. Then, the very next day, I received another size-related … [Read more...]
How should I perceive large font use in e-mail?
A site visitor inquires: Does the font size matter in an e-mail? What I mean is if your font is large does it also mean that the person is yelling or screaming at you? I have a coworker who does this and am not sure how to take it... We have to … [Read more...]
Using “…” at the End of Sentences in Email
What does ... really mean? As my regular readers know, I constantly remind folks to use proper sentence structure and grammar when composing their emails. I pretty much leave it at that -- I am not a grammar writer or an English language major. … [Read more...]
Adding Emphasis Without Shouting (and Embarrassing Yourself)
Has this ever happened to you? You check your email and there awaits an email with select text in caps. Then, parts of the text are actually changed to the color red! What are they so upset about? What did I do, didn't do, say, didn't say? … [Read more...]
Email From: Field Display Matters!
I get emails from other business onliners where the From: field is not set up properly or to its full advantage. Every day. Two this morning which prompted this post. Why is the From: field so important? From branding to perceptions, those you … [Read more...]
Seeing Red in Business E-mails
When Senders change certain verbiage within an e-mail to the color red, they are making a point -- and a strong point at that! The use of red to indicate emphasis is an extra effort taken by the Sender to make sure the Recipient understands just how … [Read more...]