best practices Archives - Business Email Etiquette

Business & Email Address Privacy

Do you show a blatant disregard for your contact's privacy? Do you send emails with arm's length of email addresses in the To: or Cc: field? Let's use this analogy... This is conducive to taking your contact's phone number and giving it out … [Read more...]

The Truth About “i”

When you want to be viewed as a professional, you need to communicate as though you desire to be taken seriously. When you type "i" when it should be "I" -- you appear uneducated and/or lazy. Perception is the Only Reality Today alone, … [Read more...]

Adding to Your Mailing List: Ask BEFORE You Add!

.Your list of email addresses has to be managed carefully, respectfully and with courtesy. Especially if you do business globally, with the new GDPR EU regulations, not managing customer data properly can turn into a headache and fines. Just because … [Read more...]

NSFW = Not Safe For Work? What’s with that!?

I was interviewed recently on my view in regard to the use of the acronym NSFW. Apparently some felt that an acronym noting "Not Safe For Work", is necessary when sending e-mail to those they knew were at work to warn them that the content or links … [Read more...]

E-mail Etiquette and Failing Businesses

I'm a bit "ranty" today based on what I've been weeding through in my inbox this morning. I know those of you who have been with me for awhile will get where I'm coming from. For those new to my blog, maybe this post will allow you to rethink your … [Read more...]

E-mail & Online Copyright

Even though the Internet/Web is publicly accessible, contrary to popular assumption it is not a "public domain" environment. pub?lic do?main noun: public domain; plural noun: public domains The state of belonging or being available to the … [Read more...]

Is Unasked for Email Always Spam?

A site visitor was curious and pondered: I am organizing a green event in my area, which is a grass roots, environmentally minded social gathering. The whole point is to get as many people from as many different disciplines as possible together, so … [Read more...]

Stating What You Want; Ignoring What You Don’t

Have you run into emailers who ignore what you have requested to only reply with additional demands? Or how about those emails with questions requiring answers and if you do get a reply the questions are ignored. If these contacts were … [Read more...]