Several site visitors have asked for advice in regard to the incorrect spelling of their names by those who email them. They are concerned that their names are being spelled wrong, (or they are being addressed by a version of their name they simply … [Read more...]
New Email Etiquette Workshop
I get emails almost every day asking for a class or seminar. Even have folks who want to fly me in to do a presentation. How boring would that be? Me standing in front of a room of people talking about email etiquette best practices with a … [Read more...]
What about CAPS in the SUBJECT: Field?
Email etiquette suggests that all caps should not be used as it gives the impression that you are raising your voice. Most times caps are viewed in one of two ways; as adding strong emphasis or being lazy. With that said, should not using all caps … [Read more...]
Email From: Field Display Matters!
I get emails from other business onliners where the From: field is not set up properly or to its full advantage. Every day. Two this morning which prompted this post. Why is the From: field so important? From branding to perceptions, those you … [Read more...]
Don’t Be a Social Media Spammer!
Something I discuss quite a bit over on my consulting site is the importance of the conversation when it comes to social media networking. Let's look at some definitions: Networking: a supportive system of sharing information and services … [Read more...]
Business E-mail Etiquette = $$$
Yes, you can make money by integrating business e-mail etiquette skills into your day to day business communications! I am specifically targeting those of you who are unaware that business e-mail requires skill acquisition. That there is … [Read more...]
Return Receipt (RR) Etiquette
Do you know what a Return Email receipt is? Many folks don't even know about this functionality that lies within their email programs. A return receipt creates a return email that lets you know you when and if the recipient has received your … [Read more...]
How to “Cold Call” Through Websites
I have a bunch of sites and therefore I get a lot of email through my contact forms. It is amazing to me the lack of attention and detail in many of the inquiries that I receive. Today I'll share with you the dos and don'ts of making first … [Read more...]
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