Most common Subject: field mistakes? Are you guilty of making these faux pas? Not putting anything in the Subject: field — leaving it blank. When you leave the Subject: field blank, you in crease the risk of your e-mail being misidentified as spam and sent to the recipient’s trash or junk folder. Always take the […]
If you needed to send an e-mail to your coworkers with a very important message, would it then be O.K. to cap and bold the sentence that was of the utmost importance? Ask yourself this… Would you cap and bold if the e-mail were on an official interoffice memo? If not, then don’t do it […]
If you are an “emotional formatter”, it will behoove you to start working on your vocabulary so you can choose the appropriate words to relay your intent or tone instead of relying on formatting to make your point.
Your sign-off gives you the opportunity to wrap-up the tone and intent of your e-mail. Not including a closing may seem abrupt, bossy, demanding or impersonal if you don’t sign you name with an appropriate closing. When asking for assistance, always close with a TIA, Thanks!, Appreciate your support! — something that reflects your sincere […]
Part and parcel of effective e-mail communications is the ability to communicate with clarity — which includes ensuring that your tone is consistently relayed as the conversation is ongoing.
A site visitor writes: I actually just wanted to make a suggestion for the folks who use caps lock because they can’t use the shift key: just leave your whole message in lowercase. It may look a little “casual,” but most people will still prefer it over all caps. Just a thought. I can’t believe […]