- Freedom to act or judge on one’s own
- Knowing how to avoid embarrassment or distress
- Refined taste; tact
- The power of making free choices unconstrained by external agencies
- The trait of judging wisely and objectively
Okay, so based on the above, one can easily surmise how much discretion comes into play when it comes to your business e-mail activities, right? Just a few examples off the top of my head of not using discretion when on the job:
- Forwarding a private e-mail sent to you by a coworker to others without the sender’s knowledge.
- Forwarding “warm and fuzzy” e-mails that reflect your causes, charities or political point of view using your business e-mail address.
- Sending attachments without the courtesy of asking first or confirming preferred file format.
- Using Cc: (or worse BCc:) to CYA or e-tattle on coworkers or business associates.
- Using company e-mail to signup for newsletters that are not directly business related.
I can go on… Those who fail to use their discretion in their business e-mail communications are viewed as doing just that.
Talk about lazy!
What else do they don’t pay attention to details?
Can this person be trusted?
Those who do not think before they do, by using discretion, more times than not are perceived as lacking tech or business savvy and courtesy. In some cases credibility and even education can end up being questioned.
With business e-mail, you need to consciously use your discretion at all times to make sure you are perceived as a consummate professional. You want associates, customers, clients and management alike appreciate, know they can trust and rely on you. Be the person they look forward to communicating with.
Discretion could very well be one of the most important tools we have at our disposal to ensure we leave the impression we desire that is critical to our long term business success.