perceptions

Style and Substance

What about ALL CAPS in the SUBJECT: Field?
Updated:October 25, 2024

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In the Office

NSFW = Not Safe For Work? What’s with that!?
Updated:September 10, 2025

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Style and Substance

You Know What Happens When You Assume?
Updated:May 28, 2025

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Common Courtesy

Email + Assumptions = Not good.
Updated:September 3, 2025

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Customer Service Issues | Style and Substance

Inefficient Email Communicators
Updated:November 15, 2024

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Essentials

Do You Understand GDPR and Your Email Data Collection?
Updated:August 27, 2025

Read More... Do You Understand GDPR and Your Email Data Collection?