Much of what I type and write about in regard to Business E-mail Etiquette really boils down to being polite and reflecting courtesy for others. When it come to your business activities even more so because you hope to forge long term mutually respectful relationships.
“Formal” E-mail Etiquette
The formal definition of etiquette is “rules governing socially acceptable behavior.” While the definition of Socially acceptable behavior is questionable now-a-days, when it comes to business not much has changed. If you want to succeed that is.
Showing courtesy and politeness, which reflects a level of professionalism in the competitive business world, would naturally be very important. In business you always put your best foot forward. You should be formal. You are always out to impress. Or should be. It is surprising how many do not think that in those terms when it comes to their business e-mail activities.
E-mail is NOT All About You
We live in an “all about me” culture where too many carry that over into their e-mail communications. They just want to do what they want to do. A healthy portion not even thinking about how their lack of e-mail etiquette will reflect negatively on how they may be perceived by potential customers, partners and employers alike.
Many are not be concerned if their lack of desire to communicate professionally will cause lost opportunity. Take them; or leave them! Sadly, many will choose to leave…
Today, I would like to share with you one of my favorite quotes on the topic of politeness:
POLITENESS USUALLY BEGINS AT
HOME OR IT DOESN’T BEGIN AT ALL.
Politeness to others is usually born out of respect for the individual, which you learn as a child. When you are treated with respect by other members of the family, you learn to respect them as well. The self-esteem that results from being recognized as a unique person by the people who matter most to you helps you develop the confidence necessary to succeed later in life. Politeness and consideration for others are habits that, once developed, usually stay with you for a lifetime. While common courtesy may seem relatively insignificant in the grand scheme of things, it is a reflection of more basic values. More important, if you develop the habit of respecting others, you are likely to command respect from them. ~ Napoleon Hill
The last line says it all: “…if you develop the habit of respecting others, you are likely to command respect from them.”
Courtesy and politeness actually applies all aspects of life. E-mail is now a part of everyday life. While many feel e-mail is informal, there is nothing informal about success in business.
When it comes to your business e-mail activities, underestimating or disregarding courtesy and politeness — which lends to a perceived level of professionalism — is your choice to make.
Do you choose success?