What’s with all the complaining about “Thank You” emails? Many claiming they are a waste of time, annoying and shouldn’t be sent. I’ve posted on the topic of Thank You curmudgeons previously and have been on the receiving end of “thank you” emails and not once was I annoyed. I smile; then hit Delete. So where is the angst coming from?
Today I had a site visitor email about this topic that had a slightly different twist, so I thought I would share our conversation with you.
It drives me CRAZY when those I work with junk up my inbox with a reply that only says, “Thanks”.
Hmmm… I don’t get enough “Thanks.” Since so few do so (in my experience anyway) I think sending a thank you is a nice gesture that should always be appreciated. I cannot imagine ever becoming tired of emails that thank me.
When I mentioned this to a co-worker and asked her to stop it, she said that it is proper ettiquette to always respond with a “Thank You” to let the sender know that the message was received and appreciated. Is that true?
So this isn’t an issue of one showing sincere gratitude, but a coworker acknowledging receipt of emails. Why not just hit the Delete button and move on?
Since the coworker has been approached that thank you emails are not necessary, to try and regain your sanity, kindly let them know that not every email requires a response. There really is no need to send a “Thanks” to simply confirm receipt.
Unless there is something that specifically needs to be confirmed or responded to because you asked them to, no response is necessary. However, if they asked you a question or for some information and you obliged, they were thanking you and there is really nothing wrong with that.
There are some folks that are natural “thankers.”
I think that if I wanted to know if you read my message, I would turn the tracking option on to send me a confirmation when the message was read.
Keep in mind that RR/Return Receipt only acknowledges that an email was received/opened – not read — and should be used sparingly — if at all.
What is the appropriate response?
A quick thank you will never go out of style… Even if done for reasons one doesn’t agree with, it is still a nice gesture from someone making an extra effort.
If we as a society ever get to a point where being thanked is viewed as annoying; everyone should be concerned. Very concerned.