What’s with all the complaining about “Thank You” emails? Many claiming they are a waste of time, annoying and shouldn’t be sent.
I’ve posted on the topic of Thank You curmudgeons previously and have been on the receiving end of “thank you” emails. Not once was I annoyed. I smile; then hit Delete. So where is the angst coming from?
Today I had a site visitor email about this topic that had a slightly different twist, so I thought I would share our conversation with you.
It drives me CRAZY when those I work with fill up my inbox with a reply that only says, “Thanks”.
Hmmm… With the amount of help I offer, from experience rare are the thank you emails. So to be so special that you get so many “thanks” that is annoying?
Thank Yous are Uncommon
Since so few take that extra step to send gratitude (in my experience anyway) I think sending a thank you is a nice gesture that should always be appreciated. I cannot imagine ever becoming tired of emails that thank me.
When I mentioned this to a co-worker and asked her to stop it, she said that it is proper etiquette to always respond with a “Thank You” to let the sender know that the message was received and appreciated. Is that true?
Okay, so this may not be an issue of one showing sincere gratitude, but a coworker acknowledging receipt of emails. Then, why not just hit the Delete button and move on?
Since your sanity is at stake, did you kindly let them know that not every email requires a response? There really is no need to send a “Thanks” to simply confirm receipt.
Thank You = Acknowledgement?
Unless there is something that specifically needs to be confirmed or responded to because you asked them to, no response is necessary. However, if they asked you a question or for some information and you obliged, they were thanking you for your efforts.
What is wrong with that? There are some folks that are natural “thankers.”
She goes on…
I think that if I wanted to know if you read my message, I would turn the tracking option on to send me a confirmation when the message was read.
Tracking, or Return Receipts are not something you can rely on. Keep in mind that RR/Return Receipt only acknowledges that an email was received/opened – not read. Or what if she has her settings, as I do, to ignore RRs?
If you think thank you emails are crazy, imagine having to acknowledge every RR? So requiring an RR with every email is not an option.
What is the appropriate response?
Be grateful for the thank you and move on. Even if done for reasons one doesn’t agree with, it is still a nice gesture from someone making an extra effort.
If we as a society ever get to a point where being thanked is viewed as annoying; everyone should be concerned. Very concerned.