What’s with all the complaining about “Thank You” e-mails? Many claiming they are a waste of time, annoying and shouldn’t be sent. I’ve posted on the topic of Thank You curmudgeons previously and have been on the receiving end of “thank you” e-mails and not once was I annoyed. I smile; then hit Delete. So where is the angst coming from?
Today I had a site visitor e-mail about this topic that had a slightly different twist, so I thought I would share our conversation with you.
It drives me CRAZY when those I work with junk up my inbox with a reply that only says, “Thanks”.
Hmmm… I don’t get enough “Thanks.” Since so few do so (in my experience anyway) I think sending a thank you is a nice gesture that should always be appreciated. I cannot imagine ever becoming tired of e-mails that thank me.
When I mentioned this to a co-worker and asked her to stop it, she said that it is proper ettiquette to always respond with a “Thank You” to let the sender know that the message was received and appreciated. Is that true?
So this isn’t an issue of one showing sincere gratitude, but a coworker acknowledging receipt of e-mails. Why not just hit the Delete button and move on?
Since the coworker has been approached that thank you e-mails are not necessary, to try and regain your sanity, kindly let them know that not every e-mail requires a response. There really is no need to send a “Thanks” to simply confirm receipt.
Unless there is something that specifically needs to be confirmed or responded to because you asked them to, no response is necessary. However, if they asked you a question or for some information and you obliged, they were thanking you and there is really nothing wrong with that.
There are some folks that are natural “thankers.”
I think that if I wanted to know if you read my message, I would turn the tracking option on to send me a confirmation when the message was read.
Keep in mind that RR/Return Receipt only acknowledges that an email was received/opened – not read — and should be used sparingly — if at all.
What is the appropriate response?
A quick thank you will never go out of style… Even if done for reasons one doesn’t agree with, it is still a nice gesture from someone making an extra effort.
If we as a society ever get to a point where being thanked is viewed as annoying; everyone should be concerned. Very concerned.