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Business Email Etiquette Based on Where the “Workplace” Is?

  • Hey, Judith:
    Thanks for the great site! Wanted to run something by you. Business Email etiquette is pretty broad. What do you think of email etiquette in the workplace, considering that the workplace can now be anywhere?

    Since the pandemic, more people work from home on their own equipment and connections, making their own homes their “workplace.” Add cars, cafes, Drs. waiting rooms, and where folks are working can be anywhere. Are there any differences in email etiquette? Thanks for your time!

The simple answer? No difference whatsoever.

Workplace Email Etiquette vs. Business Email Etiquette

To me, they are the same. When communicating on behalf of your business or employer, proper courtesies, formalities, and basics are essential, regardless of the device or location.

The basics of email etiquette apply regardless of where your “workplace” is at the moment or what device you are on. It’s not a choice based on location or device. Things like:

…are not location or device-dependent.

One Caveat to Keep in Mind

The only difference would be that you are working on your own devices and connection. While company policies may not apply to your personal devices, your behavior and communications on behalf of your company may be.

Be sure to check with your employer to determine their expectations and requirements regarding data collection and management when using non-company-authorized equipment.

Other than that, professional business courtesies and clarity in your communications should be applied on any device and in any “workplace”. You are a professional.

Do you have a question you’d like me to cover in my blog? Just reach out!

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